Family Connect and Support

Helping children, young people and families in NSW:

Family and Parenting Support
Financial Stress
Substance Use
Housing
Youth Support Groups
Mental health Services
Domestic and family violence (DFV)
Education and Employment
Planning to Priority Populations

Through an initial consultation, we get to know you and your individual circumstances.

Understanding your needs and building on your strengths, we identify the support your family needs to make positive change in your lives.

We’ll give you information and advice and help you connect to the services in your area, so you don’t have to retell your story.

We stay connected with you until you’re matched with the right services or support.

Family Connect and Support (FCS), assists children and young people who do not meet the statutory threshold for child protection intervention but would benefit from accessing support to address current problems and prevent future escalations. The new Family Connect and Support streamlines access for families, referrers, and service providers, providing consistency across the state, while maintaining local-level flexibility.

Download Referral Form

Online Referral

Our Staff

When you phone or come into a Family Connect and Support office, you will speak to a responsive, professionally trained FCS Worker who will connect you with the right service and support you with issues affecting your family. They will take time to listen and assist you in identifying your needs. Family Connect and Support welcomes families from all cultures and backgrounds, lands, and communities.

What will it cost?

The service is free. FCS is funded by the NSW Government, as apart of Keep Them Safe action plan to improve the safety and well-being of children in NSW. Pathfinders FCS operates Monday to Friday during business hours.

Our Locations

Servicing the Mid North Coast with offices located in Kempsey, Coffs Harbour and Ta r ee.

All office locations offer outreach supports to surrounding families and community.

News and Events

Youth Homelessness Matters Day

Last Wednesday, Pathfinders staff took part in Youth Homelessness Matters Day (YHMD) 2024, joining forces with local young people and community service providers in Port Macquarie. The event was a […]
Happy National Childen’s Week!

Children’s Week is a special annual celebration here in Australia, and it’s all about putting our amazing children in the spotlight! This week, we’re dedicating our time to their rights, […]
Family Connect and Support Program Wraps Up at Rollands Plains Upper Public School

Over the past six months, our team has had the privilege of providing outreach support to Rolland Plains Public School, and today marks the end of their time at the […]