Pathfinders is a community-based organisation committed to supporting Children and Young People through trauma-informed, culturally safe and empowering practices. Our Out of Home Care services—including Intensive Therapeutic Care (ITC), Foster Care and Supported Independent Living (SIL)—provide safe, nurturing and home-like environments for young people who cannot live with their families or carers.
We proudly embed the Sanctuary Model across all programs to ensure our organisational culture, practice and decision-making are guided by trauma-informed principles.
Salary: SCHADS Award – Level 5.1
Closing Date: Monday 8 December 2025 at 9:00am
We are seeking passionate and experienced leaders to manage our Intensive Therapeutic Care homes in Tamworth. The ITC House Manager is responsible for:
- Leading a small team of therapeutic youth workers
- Creating a stable, nurturing and structured home for Children and Young People
- Overseeing day-to-day operations of the therapeutic home
- Ensuring high standards of care that support healing, development, connection and independence
- Building strong relationships with Aboriginal families, agencies and communities
- Upholding the Sanctuary Model and the Circle of Courage philosophy
- Ensuring all practice meets Pathfinders policies, procedures and statutory requirements
- This is a dynamic leadership role that directly contributes to improving the lives, stability and future opportunities of Children and Young People in care.
Applicants must demonstrate:
- Relevant tertiary/vocational qualifications (e.g. Bachelor or Diploma in Community Services, Child/Youth Services, Social Work or related fields)
- Minimum 3 years’ experience in community services/children’s services/family work
- Proven leadership or supervisory experience
- Strong understanding of Children and Young People’s rights
- Excellent communication and relationship-building skills
- Conflict resolution and mediation abilities
- Ability to work autonomously and as part of a team
- High-level written and computer literacy
- Commitment to ethical work practices and ongoing training
- Understanding of issues affecting Aboriginal communities and willingness to advocate and support cultural connections
This is child-related employment. Applicants must provide:
- A current paid NSW Working with Children Check number
- A National Criminal History Check
- A First Aid Certificate (or willingness to obtain)
- An unencumbered driver’s licence
The role includes participation in: - A rotating roster
- On-call duties as required
- Mandatory training, including WHS and Sanctuary Model training
Applicants must submit:
- A written statement addressing each essential and desirable selection criterion (with examples).
- A current resume outlining relevant skills and experience.
- Copies of relevant qualifications.
- Two recent work-related referees, including at least one recent supervisor.
Email applications to: hr@pathfinders.ngo
For questions about the application process, contact: Human Resources – hr@pathfinders.ngo or if you have any operational questions, please contact Kendal McWhirter at kendalm@pathfinders.ngo
At Pathfinders, we believe in empowering Children, Young People and communities through compassion, connection and opportunity. If you are committed to trauma-informed care and strong leadership, we’d love to hear from you.