Pathfinders
Pathfinders is a large community-based organisation providing Supported Accommodation and Homelessness services, Family and Youth Support services, National Aboriginal Birth Certificate program, Client Support Services and Out of Home Care services. Pathfinders’ programs are delivered across our geographical footprint including New South Wales and Northern Territory.
We are currently looking for a Full Time Intensive Therapeutic Residential Care Service Manager to be based in our Northern Territory Office.
Role of the ITRC Service Manager
ITRC Service Manager has a key role in the Pathfinders OoHC Program. The position holder will lead a team of skilled staff to deliver an effective therapeutic residential model for Out of Home Care (OoHC) services to Children and Young People in care ensuring a safe, nurturing and home-like environment.
The ITRC Service Manager will have the skills and attributes to engage children, young people and carers in building positive relationships to maximise the potential for placements to be stable and successful. Adherence to OoHC standards, related legislation and a collaborative working relationship with regulatory bodies (including Territory Families), are essential.
As a management position in the organisation, the role requires leadership and excellent team building qualities. The position holder will be required to travel from time to time.
Travel will be required.
This position is Level 8 and Pay Point 1 under the Social, Community, Home Care and Disability Services Modern Award (“the SCHADS Award”)
How to Apply:
When applying, please ensure you include a Resume and a Cover Letter addressing the key selection criteria that is set out in the job package.
You will also need topo provide a copy of the following Mandatory Documents:
· A copy of your current Drivers Licence
· A copy of your current Nationally Coordinated Criminal History Check
· A photocopy of your current Ochre Card number
· A copy of your First Aid and CPR Certificate or a copy of a booking confirmation for an upcoming course.
· 100 points of Identification (e.g. Medicare card, Passport or Birth certificate)
· Please also ensure your Referees are notified that you have applied for this position and they might be contacted.
How to Apply:
When applying, please ensure you include a Resume and a Cover Letter addressing the key selection criteria that is set out in the job package.
You will also need topo provide a copy of the following Mandatory Documents:
· A copy of your current Drivers Licence
· A copy of your current Nationally Coordinated Criminal History Check
· A photocopy of your current Ochre Card number
· A copy of your First Aid and CPR Certificate or a copy of a booking confirmation for an upcoming course.
· 100 points of Identification (e.g. Medicare card, Passport or Birth certificate)
· Please also ensure your Referees are notified that you have applied for this position and they might be contacted.
Applications should be lodged by email to hr@pathfinders.ngo and addressed to the Corporate Services Team.
To view the job package please visit our website www.pathfinders.ngo
Applicants who do not provide all of the above will not be considered for an interview.
Applications close Wednesday 22nd April 2026
Why Join Pathfinders?
• Impactful work – You will play a crucial role in supporting the organisation in its mission to deliver support to families, individuals and children to overcome various social issues.
• Employee Assistance Program (EAP)
• Salary Packaging – up to $15,900 for living expenses and an additional $2,650 for meal and entertainment expenses each year tax free for permanent employees.
• Access to a Health Well-being hub
• Fitness Passport – access to subsidised gym membership for you and your family through the fitness passport program
For further information, please contact The Corporate Services team via email at hr@pathfinders.ngo
