Disability Support Manager

Location:

Armidale, Coffs Harbour

Position Type:

Full Time

Pathfinders
Pathfinders is a large community-based organisation providing Supported Accommodation and Homelessness services, Family and Youth Support services, National Aboriginal Birth Certificate program, Client Support Services and Out of Home Care services. Pathfinders’ services are located across the Mid North Coast, New England and Northwest Tablelands of NSW.
This position will be based in either Coffs Harbour or Armidale.

Role of the Disability Support Manager
The Disabilities Support Manager is responsible for overseeing service delivery and driving the growth of Support Your Path (SYP) across the Mid North Coast and New England Northwest regions, while ensuring compliance with NDIS guidelines, policies, and quality standards. This role provides strategic leadership and operational oversight to ensure the consistent delivery of high-quality, person-centred services that meet the evolving needs of NDIS participants.

The Disabilities Support Manager leads the team, ensuring staff are supported with the guidance, resources, and direction required to effectively manage service delivery and regional growth. Through strong leadership, this role fosters a culture of collaboration, respect, and empowerment, while ensuring all services align with regulatory requirements, operational best practice, and participant outcomes.
Willingness to travel across our Pathfinders locations is a requirement of this position.

This position is Level 8 and Pay Point 1 under the Social, Community, Home Care and Disability Services Modern Award (“the SCHADS Award”)

How to Apply:
When applying, please ensure you include a Resume and a Cover Letter addressing the key selection criteria that is set out in the job package. Applications should be lodged by email to hr@pathfinders.ngo and addressed to the Corporate Services Team.
To view the job package please visit our website www.pathfinders.ngo
Applicants who do not provide all of the above will not be considered for an interview.

Applications close at 5pm Friday 24th April 2026

Why Join Pathfinders?
• Impactful work – You will play a crucial role in supporting the organisation in its mission to deliver support to families, individuals and children to overcome various social issues.
• Employee Assistance Program (EAP)
• Salary Packaging – up to $15,900 for living expenses and an additional $2,650 for meal and entertainment expenses each year tax free for permanent employees.
• Access to a Health Well being hub
• Fitness Passport – access to subsidised gym membership for you and your family through the fitness passport program

For further information, please contact The Corporate Services team via email at hr@pathfinders.ngo

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